Getting Support

We provide best-effort support without a guaranteed response time, except for premium support customers. We usually respond during EU business hours and aim to provide an initial response within one business day.

You can contact us in one of these ways:

• Contact us using a live chat (widget in the right bottom corner) or email us to support [at] wodby.com
• For non-technical questions email us to hello [at] wodby.com
• Submit an issue on GitHub in a relevant repository

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We do not provide support for local environment setup (docker4x projects) unless you have a premium support package, but you can ask the community on Slack or Discord or submit an issue on GitHub.