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Getting Support

Wodby offers three support levels.

1. Community support

Ask the Wodby community:

2. Best effort support

Paid customers receive best-effort support without a guaranteed response time. We usually respond during EU business hours and aim to provide an initial response within one business week.

You can contact us in one of these ways:

  • Contact us using live chat in the bottom-right corner of the dashboard, or email support [at] wodby.com
  • For non-technical questions, email hello [at] wodby.com

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3. Premium support

Premium support includes a guaranteed response time and a private Slack channel for the whole organization. Pricing depends on organization size and the number of applications. If you are interested, contact hello [at] wodby.com.